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[hat tip to infovore]
Google’s Social Design Best Practices – comments from Bokardo
I was following a thread of interesting thoughts and stumbled upon this article from Bokardo that comments on a list of Best Practices that Google put up as part of the OpenSocial release.
Indeed, just last Friday, two colleagues and I were discussing how some folks misunderstand what ‘community‘ is. It seems that some folks think ‘community’ is a thing you build, much like a consumer electronic device: assemble the elements, package it, and, voilá, you have a community. And, also, it seems that these same folks view their target market as a _single_ community that can be serviced in a single way.
But, we all know that’s not the case, in all sorts of dimensions.
Eh, preaching to the choir here.
But, the one question that has been puzzling me is not ‘how does a social networking service capture that first pioneer who brings all her friends into the service?’, nor is it ‘what are the elements of a social networking service that lead to a healthy thriving collection of networks?’. The question that puzzles me is ‘when someone shows up at the door with a friend’s invitation, what is the catalyst* for that person to come in?’
The answer lies in the first point of this Best Practices list ‘engage quickly’. But, that’s a huge effort involved in a single line. For a service to engage quickly, it must be able to show the value of joining YASN immediately. The user is asking herself ‘if I connect to my friend through here, what do I get out of it? what investment will be needed on my part?’.
These answers need to be visible at the outset. And that’s the challenge.
Do you have any good examples of how a social networking service makes its value immediately apparent to a potential new user?
Link: Google’s Social Design Best Practices – Bokardo:
One is that we’re clearly seeing a set of practices emerge across all social software that centers around getting people started quickly, allowing for self-expression, engaged in real-life tasks, yet also allowing for flexible discovery and play. On both this site and others concerned with social design, these are the major themes that arise again and again.
*A ‘catalyst‘, in the way I grew up using it, means something that makes a reaction more likely (without being consumed by it). The reaction still can happen (it is chemically and energetically feasible, though might take forever), but the catalyst lowers the ‘activation energy‘ needed and increases the rate significantly. In this case, the catalyst shortens the decision time for the person join a social network service. 🙂
links for 2007-11-12
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[Heh, I think I stumbled upon one of these trails one day. I need to find the photos and see the date. But hat tip to Kalle for sending me this link.] “Charges have been dropped against two siblings who inadvertently caused a bioterrorism scare when they
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“The Hash House Harriers (abbreviated to HHH or H3) is an international group of social, non-competitive running and drinking clubs. Hashing has frequently been described as ‘a drinking club with a running problem’, and the social element of hashing is of
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“Do Androids dream of Electric Sheep was the Title of Philip K. Dick’s book which was the basis for the cultfilm Blade Runner. The plot, where Harrison Ford playing Android hunter Dackart, is trying to spot Androids among people. Faxes from real. I do not
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“When I first met with Lia to talk about my idea for The Lobby, she told me that she had always wondered what made a great conference — was it the speakers or the audience? And she had always wondered what was the answer to the age old conference chicken
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“So in this context it looks like Google and Ovi scrapping for the end-user experience, both squeezing the operator slowly out of the picture (if they succeed). And for developers? I’m finding it difficult to feel optimistic that more platforms leads to l
Mowser
Things have been improving here and I seem to be returning to my ‘studies’ of where we are all going (that’s my real love and as I shed the burdensome organizational issues, it might return to being my core role here).
This past week I’ve been toying and thinking about Russ Beattie’s Mowser (see description below).
I remember talking to Russ a few years back and he got me thinking about transcoding and such. It’s great to see an idea he had become something concrete.
Mowser is sleek and fast and does a really good job in displaying sites that either are already mobile or need to be transcoded to be shown on a mobile.*
Already Russ says that someone has taken Mowser and created something new with it. The mash-up makes it easy for you to save some bookmarks that are then opened via Mowser. I am looking forward to more of these experiments.
If you want to get involved in Mowser discussions, go visit the Mowser-types at http://mowser.ning.com/ or, if you want to hack or publish via Mowser, visit the Mowser Wiki.
Link: About Mowser
Mowser lets you view the Web on your mobile phone.
Mowser mobilizes the web by taking HTML pages normally viewed on a computer and translating them so they work on your mobile phone. During this translation process, Mowser converts the page in a predictable, linear manner, details of which can be found on the Mowser Publisher Wiki. In order to ensure that the highest quality and most useful web page is displayed on your mobile phone or device, Mowser may alter images, text formatting and/or certain aspects of web page functionality, or forward to a publisher’s mobile version instead.
To send feedback or advertise on Mowser, please email info@mowser.com. Generally most advertising is handled through AdMob or Google AdSense.
See the complete privacy and terms of service for Mowser here.
Search thumbnails provided by Snap and search results provided by Microsoft’s Live.com
*Of course, transcoding is not without its detractors, who have valid points. See the comments here by Scott Rafer and a whole slew of articles by his colleague Dave Harper. Alas, I highly respect Scott and Dave, so this transcoding discussion tugs at me both ways.
links for 2007-11-11
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“So, I decided to build Foamee (hey, there were plenty of abandoned ‘e’s lying around). It’ll keep track of who you owe beers to and vice versa. … Using Twitter’s API, Foamee will harvest replies and direct messages to create a barnacle-esque ut
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“it’s very easy to see Twitter as the intramobile-to-web mesh that’s really needed to drive the next round of mobile innovation.”
Twitter SMS quotas
Got the following message from Twitter the other day:
“You have 10 incoming sms updates remaining this week. Try receiving unlimited updates at m.twitter.com. Also, thanks for using Twitter!”
Real bummer. But, from Twitter, it was coming to us all eventurally. SMSs cost money and, if you do the math, Twitter SMSs are not geared to be cheap – one message generates a ton of me$$age$. And, we all know that someone has to pay for it – either us or a sponsor.
Twitter did sneak in some tips into the SMSs a while back. Maybe they were practicing how to use their system to append messages to SMSs. Yeah, they were a bit annoying, and I wasn’t really able to see any context sensitivity (which would be ideal for providing interesting sponsored stuff). But, we all knew this had to come.
Chris O’Donnel commented on this previously (and some other folks have things to say, too).
But, now setting quotas, which I immediately used up, has been like taking my crack away. These past two days I have been franticly trying to work out my mobile methods for keeping up with my tweeps. Twitter via m.twitter.com is NOT the ideal way to follow Twitter. SMS is.
Alas, this cold-turkey method will certainly sharpen my thought processes that will lead to a decision to either accept sponsored Twits or for me to pay a monthly fee. Oh, yeah.
Do you feel the same?
As for the sponsored SMSs: I say ‘sponsored’ since I think click through ads will not really be the best way (though AdMobs might disagree). But, for Twtter, if they can get someone to pay for a chunk of impressions (a huge quota for users) then they are more likely to create ads that fit the twits. Though, if you do the math, the CPM needed might be too high.
What to do, what to do?
WidSets has undergone a big facelift and is no longer in beta
I was visiting WidSets, since I heard they had a Twitter wid.* I _had_ to go to the main site, since the mobile site kept sending me a noob packet and there was no way for me to sign in, only to register as a noob (tsk tsk).
Well, when I went to the main site, I saw the huge change. At the moment, there are some UI issues, such as the fancy mindmap-like browser (see below) is crashing and I can’t seem to reorder my wids (why I can’t re-order on the phone has been a gripe of mine since day 1).
I really haven’t explored the whole thing, but some things caught my eye:
– There’s a bit of levity. When the phone is connected to the service, there’s a thumbs up. And the search box has a dog to, yes, fetch stuff.
– There’s this interesting mindmap-like browser to explore all the widgets based on categories or tags or what.

– One interesting thing is that they now have a profile associated with your WidSets account. I’m not so sure where this is going. I suppose the profile adds a bit to the username when contributing WidSets, and contributors can’t be more than a small fraction of total users. Do they suppose to create a community (a tired word of mine) around WidSets? Once again, maybe around the contributors, but not _all_ the users. But, the tool is now there. Let’s see how it develops.

If you are WidSets user, you will have received a message regarding the update. If not, it’s still an interesting and useful service, especially if you don’t have a smartphone. For me, I always seem to reach for it when I have a simple, small, and contained problem to solve. Let’s see if it helps with Twitter.
Link: WidSets:
The new WidSets service has finally been launched and we have now come out of Beta.
*With the verbosity of my tweeps, I quickly over-ran my quota of incoming. But, the lovely N95 can’t do anything else if the browser is open, so m.twitter.com is not a long term solution for me. Argh.
links for 2007-11-10
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If you are facing a nondigital repair in a digital age, there are a few local repairmen who still know how.
links for 2007-11-09
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FriendFeed makes it easy to keep track of the web pages, videos, music, and photos your friends and family interact with around the Internet. The site is currently in a private beta-testing period.
Russ makes some great comments about that Nokia N95 and S60
Spot on, Russ.
Read this, folks.
Link: RussellBeattie.com – Some Nokia N95 and S60 Thoughts:
The thing which makes me crazy though, is this isn’t an *engineering* issue, it’s an organization issue. It’s a usability and design issue. It’s is not about how many resources you can throw at the problem, but how well the leaders of the company can make decisions and ensure those decisions are kept throughout the company. If you delegate decisions on the look and feel and form of your key devices, then they’ll get designed by commitee – or worse, by engineers – and then generally suck. This is what’s happened with the S60. The people who are in charge at Nokia need to demand a clean GUI and then make sure it’s accomplished.