gapingvoid: we want to be part of something

Without a marketing background, I understood this instinctively.

Link: gapingvoid: we want to be part of something.

Like I said, it’s all about Outreach. It’s about wanting to be part of something interesting, something larger than the actual product.

If I had had more time with Lifeblog, I just might have been able to have a case study to convince the mass marketeers in the rest of my company the value of participatory, conversational, personal outreach. In any case, it is amazing how far we got with what little we did (and spent). I even managed to get the flywheel going so that the conversation could keep going for many more months (still is!) after I was bumped and the Lifeblog team stopped talking.

My brain is bursting!

Can you tell I’ve been home today reading, writing, and thinking?

I need a new gig!

They’ve just started me on some biz opportunity research (can’t tell you the domain, it’s hush-hush). Biz opportunity research is what you do in a venture organization when you’re between ventures, and it’s not bad if you’re at that stage. But, since I’ve been doing it on my own all summer, I’m ready to act.

Sigh.

MobHappy: Top 10 Business Uses of SMS — How Dull

Link: MobHappy: Top 10 Business Uses of SMS — How Dull.

Okay, it’s great that companies are adopting SMS, but is anybody doing anything interesting? The vast majority of these are simply voice call or e-mail substitutes.

Yes, all these services (actually, since they are so identical, I really only see one service) are dull because they are all passive – no real communication involved. Just this week I’ve said numerous times that we should challenge ourselves to create SMS-focused services, or at least services that take advantage of SMS as a quick, cheap, ubiquitous, and easy communications channel. I’ve been using a ton in the past five years and the few that converted to browser-based have become worse in many ways.

After voice, SMS is still the most used service on mobile networks. Additionally, folks understand it. I’ve seen a few new SMS-based services (can you say Dodgeball?) and I myself have a few in my head that I’d love to specify some day when I have the time.

Wake up guys! Forget fancy software platforms like Java or Symbian. Go for Simple – create compelling SMS services!

Trust is king in the kingdom of conversation

Yes! Yes! Yes! (and I’ve cut out my own similar preaching)

Link: BuzzMachine � Blog Archive � Who wants to own content?.

But in this new age, you don’t want to own the content or the pipe that delivers it. You want to participate in what people want to do on their own. You don’t want to extract value. You want to add value. You don’t want to build walls or fences or gardens to keep people from doing what they want to do without you. You want to enable them to do it. You want to join in.

via Roland

One thing: it’s not so much that content has no value, but that the value of content is to spur conversation. When Nokia was about to come out with the N-gage, a friend of mine and I were in the middle of some research into games, music, and books and banging our heads trying to figure a way Nokia could kick butt in these areas. We knew the N-gage was coming and wondered if, instead of just duplicating the current top-down publishing and distribution model of the gaming industry, what would happen if Nokia flipped the ‘normal’ games publishing model and gave the games away free. What we didn’t really figure out was how Nokia would then make money other than device sales.

Now I know – make money from and with the community built around the games. They could have built top-quality games (call it a marketing expense), distribute them to the community, and make money off of community services (or even with the community). We all know that’s not what Nokia ended up doing. Oh, well, nobody asked us for our suggestions. Nonetheless, since then, I’ve advocated giving content away and finding the revenue elsewhere.