Comment on Russ Beattie’s Synch frustrations

If getting things to synch between your phone and PC is important to you (it should be if you use Lifeblog), then add your voice to Syncing! Syncing! Syncing! SYNCING!!!, by Russell Beattie.

Here’s my comments I put on his site:

Russ,

Ouch ouch ouch. It pains me, but I love your honesty, and I can’t get enough of folks hammering (us) to get the Synch stuff together. I need the change too.

Before I joined Nokia I was a Palm V junkie. I first used it with a Mac – that converted Claris app they used on the Mac for calendaring and stuff was great – and had no problems. I used Documents to Go (Dataviz knows synching) and Adobe’s PDF conduit to have my PDF, Word docs and Excel spreadsheets all nice a pretty waiting for me to edit on my Palm or my Mac. When I joined Nokia I had to move to a PC (ugh!). So I used the Chapura conduit to synch seamlessly (yes, absolutely-f-ing-seamlessly) with Outlook. Oh, I had been given a 9100 at the time, but I was so hooked on the full synch from Palm that I couldn’t change. So I used a 6310 and a Palm V as a combo.

Things improved with the 9210, but I was pining for the simplicity and strength of the Palm-Outlook integration I had.

Once I moved to Series 60, I settled for the simpler stuff of contacts and calendar. It was a pain with everything else, especially notes, which I use a lot (I change phones frequently). Finally, though, notes are now synched in the 7610.

Of course, my schitck is Lifeblog. And synch is so f-ing crucial to Lifeblog; I tremble telling people they have to install PC Suite. It’s no secret how reviled PC Suite is (it’s even krappier now); then why is it still around (there I said it, fire me)? I have this amazing app I’m selling and it’s based on such a weak foundation as PC Suite. Damn, how I wish you and Mac Canter had the full Lifeblog working. I want you guys to love Lifeblog, not hate it or put it aside because you can’t get the damn (PC Suite) synch to work. Argh!

Now you got a look into what we, as Lifeblog, are trying to push through. Synch is crucial to our survival. We are just some frilly photo album without synch.

But, Russ, you need to follow this a bit more. We all keep mentioning synch as a single line feature to automagically help us keep everything in the right places. Synch is damn hard to do right. One to one it works. But add a third device and most models – even the best – fall apart.

There’s still a long way for Synch to go. In addition to synching a device to a PC, you need to synch those to the online storage, subset to other devices (such as these playlists to my phone with smaller space and this whole thing to my iPod), and between device from different manufacturers. And then, there’s synch over BT, the air, or cables. It ain’t that easy to sweep aside.

And I have no idea is SynchML is up to it.

Nonetheless, keep yelling. Everyone, do the same. Squeaky wheel get the oil.