Flat rate billing – be careful what you wish for

Today I gave a talk for alumni from the Copenhagen Business School (tickled pink to be invited).

I spoke about three topics that are near and dear to me:

  1. The growth of the Mobile Lifestyle – how service providers need to understand how folks use mobile phones in their life, rather than just porting experiences from the broadband PC world.
  2. The rise of the emerging markets – what a billion new subscribers in the next year or so mean to local and global commerce and society.
  3. The fusion of the Web and mobile world – how we can bring the innovativeness of the open Web to the mobile world, along the way teaching operators how to find other areas of value.

I kept the talk informal and there was a good discussion during and after. The one thing that still is bouncing around my brain was a comment from a CEO from a giant electronics firm. He tied two of my threads together: the push for more flat rate pricing and the use of pre-pay minutes as the basis for an informal economy in emerging markets.

He asked what will happen if we go all flat rate pricing, how will folks use minutes as a currency then?

Good question.

It would certainly remove a central role of the mobile in the informal economy and remittances of the developing world. But, we must also keep in mind that even in really mature markets, pre-pay subscriptions are still significant (I think it’s like 50% in the UK). So, while we should be careful what we wish for, I don’t think we should think of the consequences in today’s terms. In future, there will be other things that will make this worry minor.